Reference

Terms That Govern How Your kirikya Account Works

These terms set out what you agree to when you open and use your kirikya account — covering deposits through bKash, Nagad, or Rocket, how bets are settled, and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket deposits coveredBet settlement rules includedWithdrawal conditions explainedApplies to all supported regions
kirikya Terms That Govern How Your kirikya Account Works
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account, our support team is here to help. You can reach us through live chat directly from your account dashboard, by email, or through the help section in the mobile app. For wallet-related queries — including bKash, Nagad, or Rocket transactions — have your account ID and transaction reference ready so we can resolve your query without delays.

Team online

Live Chat

Open the chat widget from your account dashboard. Fastest path for urgent terms queries, bet disputes, or account access issues.

Email Support

Send your query to our support address listed in the app help section. Attach any relevant transaction IDs for wallet or withdrawal questions.

In-App Help

The help section inside the kirikya mobile app covers common terms questions, account verification steps, and wallet dispute paths.

HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

These terms are not just a legal formality — they describe how we actually operate your account from the moment you deposit to the moment you withdraw. Here is how we handle the key areas that matter most.

Account Security

We use OTP verification on login and flag unusual access patterns. You are responsible for keeping your password and wallet PIN confidential at all times.

Data Handling

Account data you provide — including bKash, Nagad, or Rocket numbers — is used solely for transaction processing and identity verification, never sold to third parties.

Record Retention

We retain account and transaction records for the period required under applicable regulations. You can request a summary of your account activity through the support team.

Requesting Changes

To update registered details such as your mobile number or linked wallet, contact support with valid identity confirmation. Changes take effect after verification is complete.

Common Questions About kirikya Terms and Conditions

These are the questions we hear most often about how our terms work in practice — from account eligibility to how wallet withdrawals are treated under the rules.

Yes. Every deposit method — including bKash, Nagad, and Rocket — is covered by these terms. Each transaction is subject to our verification process before funds are credited or withdrawn.

We may update terms when needed. For material changes, we notify you via your registered account contact. Continuing to use your account after an update means you accept the revised version.

Access and eligibility depend on your local law and the regions we support. Using the platform from an unsupported region may result in account restrictions. Check your local regulations before proceeding.

Each individual may hold only one account. Opening duplicate accounts is a breach of these terms and may lead to suspension of all associated accounts and any pending withdrawals.

No. Winnings that arise from a technical fault or an obvious pricing error are void under these terms. We correct such errors as soon as they are identified and notify affected accounts.

Contact our support team via live chat or email with your bet ID or transaction reference. We review disputes against the settlement rules set out in these terms and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.