What We Collect and Why It Matters
We collect the information you provide when you create your account — your name, email address, phone number, and the payment method you link at deposit. When you fund your account through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify
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the payment, match it to your account, and process withdrawals back to the same channel. We do not store your full mobile banking PIN or password at any point. Beyond account setup, we collect device identifiers, browser type, and session data to detect unusual access patterns
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and keep your account secure. Your location data is used only to assess whether access is permitted under local law and eligible region rules — we do not sell location data to third parties. We also hold records of your activity on the platform — markets
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browsed, bets placed, games opened — for account management, dispute resolution, and to meet any compliance obligations that apply to our operations. You may request a copy of the personal data we hold on you at any time through our support channel. We retain account data
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for as long as your account remains active and for a defined period after closure, in line with our internal data retention schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.